Privacy Policy of Elite Pro Solutions
Last Updated: June 12th, 2024
At Elite Pro Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing and using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you:
Register or sign up on our website
Purchase our products or services
Subscribe to our newsletter
Fill out a form or survey
Contact us for support or inquiries
This information may include your name, email address, phone number, company name, billing and shipping address, payment information, and other details necessary to provide our services.
1.2 Usage Data:
We may also collect information about how you access and use our website. This usage data may include information such as your IP address, browser type, device information, pages visited, time and date of your visit, and other diagnostic data.
1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your experience on our website. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our website and services
To process transactions and manage your orders
To communicate with you, including responding to inquiries and providing customer support
To send you newsletters, marketing communications, and promotional offers
To improve our website, services, and user experience
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues or fraud
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at cs@elitepro-solutions.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.
We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates or changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
E-mail: cs@elitepro-solutions.com
By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
Address: 12 Calle, B 4-072 zona 1, Chimaltenango, Chimaltenango, Guatemala
